Crisis Support

Management of Actual and Potential Aggression
M.A.P.A

The Crisis Prevention Institute (CPI) is an international training organisation committed to best practices and safe behaviour management methods that focus on prevention. Through a variety of specialised offerings and innovative resources, CPI educates and empowers professionals to create safe and respectful work environments. This enables professionals to enrich not only their own lives, but also the lives of the individuals they look after.

The cornerstone of CPI is the ‘Management of Actual and Potential Aggression’ (M.A.P.A) which is considered the worldwide standard for crisis prevention and intervention training. With a core philosophy of providing for the Care, Welfare, Safety, and Security of everyone involved in a crisis situation, the program’s proven strategies give human service providers and educators the skills to safely and effectively respond to anxious, hostile, or violent behaviours while balancing the responsibilities of care.

Pathfinders believe that in order to truly support young people in crisis the emphasis must focus on early intervention and non-physical methods for preventing or managing disruptive behaviours, this will be supported with the use of agreed physical interventions as a last resort, followed by postvention and the development of avoidance strategies. This is why we have heavily invested into the BILD accredited ‘Management of Actual and Potential Aggression’ model and have our own in house fully trained and certified instructor.

This facility doesn’t only support best practice but also allows for all staff to receive training when appointed and then receive regular practice sessions and formal refreshers when required.

CPI’s Management of Actual and Potential Aggression has already evidenced a real reduction in the number of crisis incidents that go on to develop into physical episodes with our young people

“Staff have been particularly successful in helping young people to learn how to respond more appropriately to situations that they find difficult. This has resulted in very few incidents of physical intervention” …..Ofsted